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1800RESPECT cares about the experience of every person who contacts the service and takes complaints seriously. 1800RESPECT is a rights-based service and acknowledges that everyone has the right to voice their concerns about the service.
When submitting a complaint, please describe your experience with the 1800RESPECT service in as much detail as possible. Including information around the date or time of contact, the name of the counsellor, will help us in our investigations.
You can also contact the counselling service on 1800 737 732 to lodge a compliment or complaint anonymously.
1800RESPECT responds to feedback during business hours. Complaints are responded to via phone. All calls are made from an anonymous number. Feedback will only be discussed with the person who made the complaint.
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